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SHIPPING INFORMATION

 

 

We are committed to preparing and shipping your order with care and intention.

 

 

 

Processing Time


 

Orders are typically processed within 2–5 business days.

Please allow additional processing time during launches, holidays, or high order volume periods.

 

Shipping Confirmation


 

Once your order has shipped, you will receive a confirmation email containing your tracking
information.

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Shipping Rates


 

Complimentary shipping is available on orders over $100.

Shipping rates for orders under $100 are calculated at checkout.

 

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Delivery Time


Delivery times vary depending on your location and selected shipping method.

Once shipped, most domestic orders arrive within 3–7 business days.

 

Incorrect Addresses


Please ensure your shipping information is entered correctly at checkout.

Decembur is not responsible for delays or lost packages caused by incorrect address information.

 

Lost or Stolen Packages


 

Once a package has been marked as delivered by the carrier, Decembur is not responsible for lost or
stolen packages.

 

If you experience an issue with delivery, please contact the shipping carrier directly.

 

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Need Help?
 

For additional support regarding your order, please contact: contact@decembur.com

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CUSTOMER SERVICE

Operating hours are from 9am-5pm EST Monday-Friday and 9am-2pm EST Saturday and Sunday

Reach out today!

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